Terms & Conditions

Last updated: April 2026

1. Introduction

Welcome to CareConx. These Terms and Conditions govern your use of our platform and services. By accessing or using CareConx, you agree to be bound by these terms.

2. Definitions

  • "Platform" refers to the CareConx website and all associated services.
  • "User" refers to any person who accesses or uses the Platform.
  • "Provider" refers to childcare businesses registered on the Platform.
  • "Parent" refers to parents or guardians using the Platform.

3. Account Registration

To use certain features of the Platform, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

4. User Responsibilities

As a user of the Platform, you agree to:

  • Use the Platform only for lawful purposes
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Provide accurate information about children in your care
  • Comply with all applicable laws and regulations

5. Provider Obligations

Childcare providers using the Platform must maintain all necessary licenses and certifications required by law. Providers are responsible for the accuracy of information provided about their services and must comply with all applicable childcare regulations.

6. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days' notice.

7. Data Protection

We take the protection of personal data seriously. Our handling of personal data is governed by our Privacy Policy and complies with UK GDPR requirements. By using the Platform, you consent to our data practices as described in our Privacy Policy.

8. Intellectual Property

The Platform and its original content, features, and functionality are owned by CareConx and are protected by international copyright, trademark, and other intellectual property laws.

9. Limitation of Liability

To the maximum extent permitted by law, CareConx shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Platform.

10. Termination

We may terminate or suspend your account at any time for any reason, including breach of these Terms. Upon termination, your right to use the Platform will immediately cease.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Platform. Continued use of the Platform after changes constitutes acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:
Email: legal@careconx.com
Address: 123 Care Street, London, UK